Since shipping and returns are the most frequent points of friction in the firearms industry, I’ve refined this to be authoritative yet clear. I’ve kept the specific Pennsylvania (PA) tax references from your source, but if your business is based in a different state, make sure to swap that out!

Orders, Shipping & Returns

At Steel Table Guns, we strive for transparency in our transaction process. By placing an order on steeltableguns.com, you agree to the following terms regarding shipping, payment, and returns.

Shipping Policy

• Flat Rate Shipping: * $30 per handgun, bayonet, or accessory.

  • $45 to $60 per longarm (rate varies based on length/weight).

• Hawaii & Alaska: Shipping to HI and AK will incur additional charges. You will be notified of the overage, which must be paid via phone during our normal business hours.

• Processing Time: Please allow up to 7 business days for your order to ship.

• International Shipping: We do not ship internationally. We are happy to ship to a domestic exporter, but these arrangements must be finalized via email before purchase.

• State Restrictions:

  • California: We are registered with the CA DOJ and will ship legal items there.

  • C&R: No direct Curio & Relic (C&R) shipments to California or New Jersey.

• No Combined Shipping: Each item is processed and shipped individually.

• No Local Pickup: To maintain streamlined operations, all items must be shipped to a valid FFL.

Payment Terms

• Credit Cards: We accept all major credit cards. There are no credit card fees for items purchased directly through our website.

• Checks & Money Orders: We accept money orders and all forms of checks.

  • Deadline: Mailed payments must be received within 5 days of purchase. If not received, the order will be canceled and the item relisted.

  • Holding Period: Personal checks are held for 7 days to clear before shipment.

• PayPal: We do not accept PayPal for any transactions.

• Sales Tax: We are required to collect 6% Sales Tax for orders shipped within Pennsylvania.

Returns & Inspections

We offer a 3-day inspection period starting the day the item arrives at your FFL.

Important: Once the firearm is transferred to you by your dealer, it is considered yours. NO EXCEPTIONS. Inspect your firearm thoroughly before completing the transfer paperwork.

• Eligibility: Returns are only considered if the item is “grossly” different from the description.

• Restrictions: Items must not be fired, disassembled, or have parts swapped.

• Sale Items: All items sold at a discount or negotiated price are Final Sale (no returns/exchanges).

• Fees: * We reserve the right to charge a 20% restocking fee on any return.

  • The buyer is responsible for return shipping and any FFL transfer fees.

  • Credit card fees are non-refundable.

• Legality: It is the buyer’s responsibility to ensure an item is legal in their state. If an item is returned or canceled because it is illegal in your jurisdiction, a 20% restocking fee applies even if the item hasn’t shipped.

Layaway Policy

We offer layaway for items valued at $1,000 or greater.

• Duration: 60 days maximum.

• Down Payment: A non-refundable down payment of at least 25% (including shipping and tax) is required immediately.

• Payment Method: All layaway installments must be made via check or money order.

• Finality: There are no returns or exchanges on layaway items.

• Exclusions: Layaway is not available for ammunition, parts, or accessories.

Damaged or Lost Items

• Shipping Damage: If an item arrives damaged, please contact the carrier immediately to start a claim. We can assist with documentation if needed.

• Lost Shipments: If an item is lost in transit, we must wait a full 30 days from the shipping date before initiating any refund process. Refunds for lost items are handled on a case-by-case basis.